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FREQUENTLY ASKED QUESTIONS


Welcome to the Public Relations Department Frequently Asked Questions page.  To save yourself time, please browse through the questions below, and click on the link to read the answer the question that best suits your needs.

 

   

I am a victim of an internet crime!  What do I do?

You have made the right choice by visiting us, but let us tell you right up front, we are not licensed investigators, so we can not investigate your crime, however, we can help guide you to the appropriate way to get resolution.
 
Usually a good way to get resolution for a crime that has happened over the internet is to seek the proper authorities, usually your local police department.
 
Please allow us to help advise you of what you should do.

 

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I would like to know whether or not a company is legitimate.

Finding out of a company is legitimate is a very important step before doing business with them, if you don't know a lot about them, why would you do business with them, would you buy a "Rolex" from a guy on a street corner for a fraction of the price you'd expect to pay?  Chances are its a fake.
 
Does this company have a web site?
 
Does it look professional?
 
Does it have a 1-800 Number?
 
What is it's history?
 
If you do a yahoo search on them, what do you find out?
 
If you try and correspond to them, do they write back, how professional are they even when you don't tell them that your a customer?
 
If you get negative feelings, or responses to these questions, the legitimacy of the company might be questionable, and might not be legit, but if you still doubt it, and want some help, perhaps we can help you.
 
PSTP has been doing this kind of thing for a long time, we all have experience in this type of work and we are here to help you figure out the truth from the scams.

 

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I keep getting spam email!  What can I do to stop it?

Well, number one, you don't read it, you just delete it,
 
Number two call your service provider for your email, most of the time they have ways of dealing with spam, like for example, Yahoo.com has spam filters that put spam mail into a certain folder so you can just delete them, or Nextel also offers a spam filter that filters all sms or text messages so that certain known spammers dont get to your box.
 
Perhaps you should check your provider to see what you can do to reduce your spam, but you should realize on the same token, that spam is not illegal.

 

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Who do i report a scam to?

We are more than happy to help you find the way to go to report any scam question you might have, though we do not hold licenses to investigate, nor are we a legal law enforcement agency that can take your report, what we can do however is point you towards the right people who can help you find justice.

 

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I have been scammed!  Can I get my money back?

We can not promise you that you will get your money back, we are sorry, but again we are not a Law Enforcement  Agency, nor are we an insurance office, though many times if you take your case to the proper authorities  you can get some money back, but mind you it does not happen all the time, this is why it is important for you to educate yourself before you step into a dangerous situation.

 

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I would like more information on Public Safety Task Patrol.

Awesome, feel free to search our web site for information, if that's not enough that is fine, please fill out our Information Request form  and we will respond back to you to give you the information that you have asked for.

 

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I do not see my questions here. What do i do now?

Use the same form  ( Information Request form  ) for asking for info and / or ask your question, if it is one that we feel would benefit the public we will publish it on our site.
 

 

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